Improved Connectivity

Druid can significantly improve the productivity and connectivity of your users

• Full extension mobility, map extensions to phones with a single click

In Druid ECS extensions are free to be mapped to any IP phone you wish. This can be an extremely useful feature in offices where users are not bound to their desks. With a single click an extension can be moved from one phone to another

• XML services and Hot desking

With xml services which run directly on the phones such as Cisco, Polycom, Aastra and Snom quick access to information can be provided on the phone itself. Services such as hot-desking can allow your users to be more mobile in the offices, instantly converting a free extension on a free desk into their own extension for the time period that they intend to work on that desk.

• Web based end user portal for every extension holder

Each extension of the system is bound to a user. Users can easily log into the druid user portal
and manage their own extension easily. The Web-based voicemail interface, Time based extension routing, Follow-me are some of the extremely useful features that Druid ECS allows individual users personal access to.

• Time based routing of extensions to follow-me and voicemail

This is considered by many to be the most powerful and useful feature that individual user have access to. By being able to route their extension to a voicemail box, a phone number or Follow-me user hunting system based on date and time can allow users to make the system smarter and thus make reachable no matter where they are.

No more having to call different numbers to find someone now Druid ECS can call you home, mobile and office phone on weekdays hunting for you or call your home and your parents house on weekends to find you. Making users more accessible and thus improving the communications of your organisation

• Ability to assign roles to your users

Administrator can assign roles to various users to allow them to perform certain admin. functions on the server. This allows for secure access to certain functions by certain users

• Built in Call Records Reporting engine

Get instant access to detailed records of inbound and outbound calls though a simple yet complete interface to view and access all call records.