Customer Success Story

EDB-enabled Database Management in The Government Sector

Taashee provides an EDB-based solution to enhance performance, Implementing Advanced Backup and Recovery, and Achieve the Efficiency of ELCOT’s IT infrastructure.

Overview

The EDB technical team at Taashee Linux Services recently helped the Electronic Corporation of Tamil Nadu, a reputed government company in the IT domain, achieve advanced digital transformation. The client was experiencing major setbacks owing of the lack of proper diagnosis for issues related to hardware, operating systems, middleware, applications, and tuning of database performance parameters, which were affecting their ability to provide end-to-end IT services to other government departments.

Overview

About the Client

Our client, the Electronics Corporation of Tamil Nadu Limited (ELCOT), is a wholly owned Government of Tamil Nadu Undertaking, and is the preferred nodal agency for carrying out major turnkey IT projects of the government. ELCOT provides IT solution support to Government Departments to improve their services to citizens, provide transparency and to effect significant reductions in processing times.

Client
Optime Logistics
Industry
IT Consulting Services
Services
Design, Development, Implementation of Tech based Solutions

Client Issues

Performance Degradation: The client was facing a major issue with degraded performance due to poor architecture management. There was no sync among operating systems, databases, web services, and applications, which was affecting their performance levels greatly.

Database Overheads: As there is no built–in connection pooling mechanism available in PostgreSQL, it resulted in the client running into increased database related overheads leading to poor performance. They were also unable to increase the number of connections due to certain system limitations.

Infrastructure Disparity: One of the frequent issues the client faced was that of ineffective management of technology and database infrastructure. Additionally, there was no proper backup strategy available in case of crashes or disasters due to human-induced errors.

Solutions

Our Solution

Taashee’s EDB experts approached all the challenges being faced by the client in a phased manner, and came up with unique solutions customized for the existing environment, in close consultation with OEMs.

In order to check the performance degradation issue, we collaborated with EDB and Red Hat and scheduled regular Architectural Health Checks (AHC) in every six months. We further provided patch updates and performance tuning to help optimize the functioning of their OS. Connection pooling was the solution offered and implemented to address the client’s challenges related to rising database overheads along with the implementation of database patch updates and performance tuning. Moreover, several conflict prevention techniques were employed to prevent multi–master replication in the future.

We were further able to zero in upon and implement a comprehensive Backup and Recovery strategy that resulted in HA solutions apart from managing all the processes related to replication.

The logical backup process was executed successfully through pg_dump.

Solution

Services Provided

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Technology Stack

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Results & Benefits

The benefits to the client were realized through the overall uptick in the productivity of their IT infrastructure.

Once all the proposed solutions were implemented, database overheads reduced by almost 90%. Improved sync between the performance enhanced OS and their databases, web services and applications resulted in in a 60% increase in access and operation speeds. The comprehensive DR policy further reduced data loss by up to 75%. All these measures ensured that ELCOT was able to improve their delivery and troubleshooting support speeds and stick to their SLAs.

Solution
Download Case Study (PDF)

    Our Unique Features

    Taashee’s technical team helps organizations that require increased developer productivity, higher quality applications, and lower maintenance costs. Taashee programmers specialize in multiple technologies with add-on features and advanced support. The biggest advantage for customers approaching Taashee is that they do not need to approach multiple vendors to implement different technologies.

    Unique features

    Client Testimonial

    Taashee’s solutions have done away with the bottlenecks in our IT infra and helped increase our delivery speeds.
    IT Manager
    ELCOT

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