For our groundbreaking Remote Linux Helpdesk initiative, Taashee provides a Red Hat certified (RHCE/RHCSA), L2 level Linux Engineer dedicated for all your Linux related support requirements.
Note: We are covering following Time-Zones for
Business Hours Support:
INDIA / UAE / SINGAPORE / HONGKONG
For L3 Resource Requirements & Customized packages,
drop mail at [email protected]
Taashee’s Linux Helpdesk is available in two exciting service models.
Incident based Model: For this model, clients have the option to contact us as and when they face any Linux related issues. Taashee guarantees a response time of < 15 mins. Resolution time and Pricing will depend on the complexity of the issue.
Subscription based Model: We offer four competitively priced subscription plans for this model. The minimum monthly subscription plan provides 46 hours (2 hrs/day, 23 days/month) of support at INR 50k/month. Our subscription plans are listed below.
Taashee Linux Services Pvt Ltd provides technical support for all servers and systems running Linux operating systems. Support includes monitoring with response to issues and can include changes confined to published maintenance windows. Included as part of the standard service offering are a set of fundamental services, detailed below. Clients may request additional custom service modules which may incur additional charges.
Installation and Deployment Services
Taashee Insta Remote Support (TIRS) is a rapid support helpdesk offered by Taashee to combat immediate disasters/errors and other issues that require immediate attention.
Note: We provide immediate remote sessions in case of onsite service disruptions during the pandemic. TeamViewer, AnyDesk, SSH or Zoom is initiated instead of calling for logs & other details that consume crucial time of your team.